The best attempt has been made to accurately describe all items in our store and we stand firmly behind the description details of all items. All units pictured are of the unit you receive. At this time, all sales are final! This policy has been enforced due to the hygienic nature of wigs as well as the timely production process, so please make sure that you actually desire to purchase the unit you want; not simply wear and return. Essence Wigs does not partake in exchanges. Please BE sure to read every detail about the item you are purchasing and view all pictures as all sales are FINAL!